• QA Lead

    Job Locations IE-Cork-Cork
    Job ID
    Information Technology
    Job Start Date
    Languages Required
  • Overview

    GlobeTech is an IT service business delivering first class market focused teams to companies expanding their existing operations or entering new markets.  We recruit across 40 languages worldwide with offices in Cork, London, Paris, Austin and Cupertino and over 480 staff members worldwide. GlobeTech manages the complete project from defining the requirements, sourcing the resources and building the team either as an onsite or outsourced operation with excellence built into all aspects of what we do.


    Job Summary:

    We are seeking QSS Lead to manage complex, global initiatives across Sales, Service and Order Administration. Candidates will be responsible for managing cross-functional and cross-organizational User Acceptance Testing, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue.


    The QSS Lead will have a deep understanding of the business process and drivers for change. Using process knowledge, the Business Requirement Document (BRD), and functional expertise, the QSS Lead will ensure quality checkpoints are established and is responsible for managing the user acceptance testing process to ensure the business receives working software that supports the business requirements according to the project scope outlined in the BRD along with any change requests. 

    The candidate need to have exceptional UAT skills, a maniacal attention to detail, and a proven ability to influence and collaborate across all levels of the organization. 


    • Leverage industry trends, best practices, leading-edge technology and process improvement to continually improve UATs. 

    • Build and maintain regression script libraries that can be leveraged across projects for testing scalability 

    • Participates in technical and functional design meetings to ensure requirements are clearly defined and testable 

    • Identify and write test scenarios, test cases and scripts as needed 

    • Ensures the existence of development and test environment standards 

    • Responsible for the management and execution of detailed test plans to verify software functionality and adherence to business requirements 

    • Responsible for test project status reporting, defect tracking and risk assessments 

    • Coordinates with assigned IT, Project Manager, Business Analysts, Operations, Product Support and Development members to deliver a solid platform for the business users to conduct UATs 

    • Supports release deploys and production issues to ensure customer satisfaction and success. Participate in Systems’ Deployment/Cutover and Readiness activities 

    • Develop and maintain key QSS documentation to ensure the proper amount of structure is applied to enable project success (ie UAT Kickoff, UAT Planning, etc) 

    • Gather and synthesize detailed, global business requirements and design specifications 

    • Facilitate project-related testing, roll-out, and lessons learned work - Provide innovative leadership in implementation of improved/standardized QA techniques 

    • Influence and direct project teams to follow the defined approach/processes within WW Ops BPR 

    • Prepare detailed schedules with target dates for deliverables, prioritizes and monitor activities 

    • Provide timely updates and elevate critical risks to Program Managers - Measure and track testing results in Radar 

    • Provide functional subject matter expertise 

    • Build and maintain modular, end-to end and regression script libraries that can be leveraged across projects for testing scalability


    • Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks

    • Minimum of 2-5 years experience in-depth knowledge and experience in project and process management

    • Cross Functional project experience

    • Knowledge of industry best practices, third-party providers, and technologies

    • Experience working on projects for teams based globally

    • Possess experience and comfortable working with virtual team members globally

    • Strong written and communication skills

    • Strong analytical and business process re-engineering skills along with a maniacal attention to detail

    • Strong leadership qualities

    • Great “can-do” attitude, a team player with strong interpersonal skills to build good relationships with stakeholders

    • Ability to work with ambiguity

    • Able to work independently with minimal supervision

    • Self-motivated, driven individual who is comfortable working in a global and fast-paced environment

    • Resourceful in getting what’s required to get the job done

    • Multi-tasker and organized, with proven abilities to manage multiple projects at one time

    • Some travel may be required, both domestic and international

    • Non-standard work hours required:  early mornings, late nights and weekends

    • **Some experience with SAP suite is a must


    This is an excellent opportunity to join a highly technical firm with a vibrant company culture where you will receive incredible exposure to the latest technologies. GlobeTech is an equal opportunity employer.


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